Terms of service
Welcome to Avra.
The terms “we,” “us,” and “our” refer to Avra. Avra operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience.
Avra is powered by Shopify, which enables us to provide our online store and services to you.
These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use our website, purchase from our store, or interact with our services.
Please read these Terms of Service carefully. By visiting, using, or purchasing from our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not use or access our website or services.
Section 1 — Access and Account
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have given consent for any minor dependents to use this website on devices you own, purchase, or manage.
To use certain parts of our website or purchase products, you may be asked to provide information such as your name, email address, billing information, payment details, and shipping address.
You agree that all information you provide is accurate, current, and complete.
You are responsible for maintaining the security of your account information and for any activity that occurs under your account.
Section 2 — Our Products
We make every effort to display and describe our products as accurately as possible. However, product colors, appearance, and details may vary slightly depending on your device, screen settings, lighting, or display configuration.
We do not guarantee that the appearance or quality of any product will exactly match how it appears on your screen.
All product descriptions, prices, and availability are subject to change at any time without notice. We reserve the right to discontinue any product at any time and to limit quantities offered to any person, location, or jurisdiction.
Section 3 — Orders
When you place an order through Avra, you are making an offer to purchase the selected products.
We reserve the right to accept or decline any order for any reason, including but not limited to product availability, suspected fraud, pricing errors, incorrect product information, or shipping restrictions.
Your order is not accepted until payment has been received and your order has been confirmed.
Please review your order carefully before submitting it. Once an order has been processed or shipped, we may be unable to cancel or modify it.
If we cancel or make changes to your order, we will attempt to notify you using the email address, billing address, shipping address, or phone number provided at checkout.
Purchases are subject to our Refund Policy.
You agree that purchases made through Avra are for personal or household use and not for unauthorized commercial resale.
Section 4 — Prices and Billing
Prices, discounts, and promotions are subject to change without notice.
The price charged for a product will be the price shown at checkout at the time your order is placed. Unless otherwise stated, prices do not include taxes, shipping fees, customs duties, import fees, or other applicable charges.
We may offer promotions, discounts, or special offers from time to time. These may be subject to separate terms and conditions.
You agree to provide current, complete, and accurate payment and account information for all purchases.
You confirm that:
- The payment information you provide is true and accurate
- You are authorized to use the payment method provided
- Any charges incurred by you will be honored by your payment provider
- You agree to pay all charges associated with your order, including applicable taxes, shipping, and handling fees
Section 5 — Shipping and Delivery
Shipping and delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs processing, weather, holidays, incorrect shipping information, or events outside of our control.
Once your order is transferred to the shipping carrier, risk of loss may pass to you in accordance with applicable law.
For more information, please review our Shipping Policy.
Section 6 — Intellectual Property
All content on the Avra website, including but not limited to text, images, graphics, product names, logos, videos, product descriptions, designs, layouts, and other materials, is owned by Avra or its licensors and is protected by applicable intellectual property laws.
You may use our website for personal, non-commercial purposes only.
You may not copy, reproduce, distribute, modify, publish, display, sell, resell, exploit, or create derivative works from any part of our website or content without our prior written permission.
The name Avra, along with any Avra logos, product names, designs, or slogans, may not be used without our written consent.
All other trademarks, logos, and brand names appearing on our website belong to their respective owners.
Section 7 — Optional Third-Party Tools
We may provide access to tools, apps, features, or services offered by third parties.
These third-party tools are provided “as is” and “as available” without warranties, representations, or endorsements from us.
Your use of third-party tools is entirely at your own risk and subject to the terms and policies of the relevant third-party provider.
We are not responsible for any issues, damages, or losses resulting from your use of third-party tools or services.
Section 8 — Third-Party Links
Our website may contain links to third-party websites, services, tools, or content.
We are not responsible for reviewing or evaluating third-party content, accuracy, policies, products, or services.
If you choose to access third-party websites or services, you do so at your own risk.
Any complaints, claims, concerns, or questions about third-party products or services should be directed to the third party.
Section 9 — Relationship with Shopify
Avra is powered by Shopify, which allows us to provide our online store and services.
However, any purchases you make through our store are made directly with Avra.
By using our website, you acknowledge and agree that Shopify is not responsible for any aspect of the sale between you and Avra, including any injury, damage, loss, or issue related to products purchased from Avra.
You release Shopify and its affiliates from claims, damages, or liabilities related to your purchases or transactions with Avra.
Section 10 — Privacy Policy
All personal information collected through our website is handled in accordance with our Privacy Policy.
Because our store is hosted by Shopify, Shopify may also collect and process certain personal information related to your access and use of the website in order to provide and improve the services.
By using our website, you acknowledge that you have reviewed our Privacy Policy and understand how your information may be collected, used, and shared.
Section 11 — Customer Feedback, Reviews, and Submissions
If you submit reviews, comments, photos, videos, suggestions, ideas, feedback, or other content to Avra, you grant us the right to use, reproduce, modify, publish, distribute, and display that content for business, marketing, website, advertising, and promotional purposes.
You confirm that:
- You own or have the rights to submit the content
- Your submission does not violate the rights of any third party
- Your submission is truthful and not misleading
- You have disclosed any compensation, incentive, or free product received in connection with your submission, if applicable
We are not required to keep submissions confidential, pay compensation, or respond to any submission.
We reserve the right to monitor, edit, or remove content that we determine to be unlawful, offensive, misleading, abusive, obscene, infringing, or otherwise inappropriate.
Section 12 — Errors, Inaccuracies, and Omissions
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, delivery times, availability, or other details.
We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice, including after an order has been submitted.
We may update information, cancel orders, or change details if any information on our website is inaccurate.
Section 13 — Prohibited Uses
You may use our website only for lawful purposes.
You agree not to use our website:
- For any unlawful, fraudulent, or malicious purpose
- To violate any laws, regulations, or ordinances
- To infringe upon our intellectual property rights or the rights of others
- To harass, abuse, insult, harm, defame, intimidate, or discriminate against others
- To submit false or misleading information
- To upload viruses, malware, or harmful code
- To send spam, phishing attempts, or unauthorized promotions
- To impersonate another person or entity
- To collect or track personal information of others
- To interfere with or bypass the security features of our website
- To scrape, copy, or exploit any part of the website without permission
We reserve the right to suspend, restrict, or terminate access to our website if we believe you have violated these Terms.
Section 14 — Automated Tools and Agents
You may not use automated tools, bots, scraping tools, AI agents, crawlers, or similar technologies to access, copy, extract, interact with, or use our website in a way that violates these Terms or our website protections.
Any automated tool or agent must clearly identify itself, comply with applicable laws, and respect any technical measures we use to limit or block access.
We reserve the right to restrict or block automated access to our website at any time.
Section 15 — Termination
We may terminate or restrict your access to our website or services at any time, without notice, if we believe you have violated these Terms or engaged in conduct that may harm Avra, our customers, Shopify, or third parties.
You will remain responsible for any amounts owed up to the date of termination.
Sections relating to intellectual property, feedback, disclaimers, limitations of liability, indemnification, governing law, privacy, and other provisions intended to survive termination will continue to apply.
Section 16 — Disclaimer of Warranties
Our website and products are provided on an “as is” and “as available” basis, except where expressly stated otherwise.
We do not guarantee that our website will be uninterrupted, secure, error-free, or free from viruses or harmful components.
To the fullest extent permitted by law, Avra disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
Information provided on our website is for general informational purposes only and should not be relied upon as professional, medical, dental, or health advice.
Some jurisdictions do not allow the exclusion of certain warranties, so some limitations may not apply to you.
Section 17 — Limitation of Liability
To the fullest extent permitted by law, Avra, its owners, employees, partners, affiliates, service providers, contractors, and licensors shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of our website, products, or services.
This includes, but is not limited to, loss of profits, loss of revenue, loss of data, replacement costs, personal injury, product misuse, or other damages related to your use of our website or products.
Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.
Section 18 — Indemnification
You agree to indemnify, defend, and hold harmless Avra, Shopify, and our affiliates, partners, employees, contractors, licensors, and service providers from any claims, damages, losses, liabilities, or expenses, including reasonable attorney fees, arising from:
- Your breach of these Terms
- Your violation of any law or regulation
- Your violation of the rights of a third party
- Your use or misuse of our website, products, or services
Section 19 — Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall still be enforced to the fullest extent permitted by law.
The unenforceable portion will be considered severed from these Terms and will not affect the validity or enforceability of the remaining provisions.
Section 20 — Waiver and Entire Agreement
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms, along with any policies posted on our website, represent the entire agreement between you and Avra regarding your use of our website and services.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
Section 21 — Assignment
You may not transfer, assign, or delegate your rights or obligations under these Terms without our prior written consent.
We may transfer, assign, or delegate our rights and obligations under these Terms without notice or consent.
Section 22 — Governing Law
These Terms of Service and any separate agreements related to our services shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction where Avra operates, unless otherwise required by law.
Section 23 — Headings
The headings used in these Terms are included for convenience only and do not limit or affect the meaning of the provisions.
Section 24 — Changes to These Terms
You can review the most current version of these Terms of Service on this page at any time.
We reserve the right to update, change, or replace any part of these Terms by posting updates to our website.
It is your responsibility to check this page periodically for changes.
Your continued use of the website after changes are posted means you accept the updated Terms.
Section 25 — Contact Information
Questions about these Terms of Service should be sent to us at:
Avra
Email: care@shopavra.com
Website: www.shopavra.com
Optional business information to add if required: